This is the third (and final?) part of the “Reporting wrong sone names to Spotify is useless” trilogy. In the first part told how it was quite hard to find how to report wrong song names and in the second part I told how the reporting really is a waste of time as nothing really happens after the report. It’s been almost 12 months since the part two so maybe it is time to check has anything progressed.
No. The song name I reported to test the hypothesis is still wrong so why should anybody waste their time reporting wrong song names?
But some time ago I had a little Twitter conversation with some Spotify customer service person. According to him/her the feedback is important (don’t they always say that?). But:
“It’s worth noting that we make music available in the way it’s presented to us. If you believe a track name is incorrect, then we’d recommend contacting the distributor, so they can make a change”
Why should I, as a Spotify customer, need to contact some music distributor? Why should I even know about music distributors, should I know how music business works to be able to improve the quality of Spotify service? I am a Spotify customer, not a customer of gazillion different music distributors.